Festival Information

More information about the February 2022 Festival

illfestcharacters4

Location

Circuit of the Americas

9201 Circuit of the Americas Blvd

Austin, TX 78617

Dates and Hours of Operation

Friday, February 18th, 2022

3:00PM - 11:30PM
Early Admission for GA+, VIP, and ILLVIP begins at 2:30PM


Saturday, February 19th, 2022

3:00PM - 11:30PM
Early Admission for GA+, VIP, and ILLVIP begins at 2:30PM


Afterparty times TBA. 

Age Requirements

All attendees must be 18+ to enter, unless accompanied by a parent or legal guardian. State or government issued ID required upon entry. 


You must be 21+ with a valid government ID to purchase or consume alcohol.

COVID-19 POLICY & GUIDELINES

ALL ATTENDEES, STAFF, ARTISTS, VENDORS, AND VOLUNTEERS MUST PROVIDE PROOF OF FULL COVID-19 VACCINATION OR A NEGATIVE COVID-19 TEST RESULT WITHIN 48 HOURS OF THE FIRST DAY OF THE EVENT 

(test must be taken after 3:00PM on Wednesday, February 16th). 


YOUR OPTIONS:


Option 1: Proof of Vaccination

Any person who is fully vaccinated (per CDC Guidelines) prior to the event, can show their vaccine card or a picture of their vaccine card, that displays vaccine name, lot number, date of vaccine, and patron’s full name alongside their government issued ID. 

Proof of vaccination will be verified as a condition of entry to the event. 


-OR-


Option 2: COVID-19 Negative Test

Offsite Testing: Patrons using the testing route for clearance may elect to submit negative test results from a third-party, accredited laboratory within 48 hours of event start time.

Accepted tests include any diagnostic COVID-19 test carrying a EUA or FDA approval. 

**Tests administered at home will not be accepted.**

Test results must be presented by all unvaccinated persons entering the site as a condition of entry.


Onsite Testing:

Onsite rapid Antigen testing will be provided by Code 4 Emergency Services (CLIA 45D2190889).


COVID SAFETY GUIDELINES:

The City of Austin is currently in Stage-5. We are monitoring the situation very closely and working with medical professionals to ensure everyone is as safe as possible. We will be implementing enhanced cleaning and hand hygiene throughout the event to prevent the spread of any disease.  Alongside these measures, strongly encourage all individuals to wear a mask when social distancing is not possible regardless of vaccination or test status. If you are a high-risk individual it is recommended you do not attend any gathering with people outside of your household. 


To read more about City of Austin guidelines please visit https://www.austintexas.gov/page/covid-19-risk-based-guidelines.


We suggest that all guests get vaccinated before the event as it is the best way to protect yourself and others. To find more information on the Covid-19 vaccines and where to get them please visit https://www.austintexas.gov/covid19-vaccines. 


Remember to always be respectful of others personal space by giving each other distance when necessary and/or capable. 


Health and Safety Guidelines

  • In the case of an emergency, please contact the nearest staff member for help. There are medics onsite who are fully equipped to deal with all situations. Our staff is here to assist you!

  • The festival is partially outdoors. Please come prepared for any weather. This includes comfortable shoes for walking and dancing, and any necessary layers (keep an eye on the weather report when we get to the week of the show).

  • Note the location of exits, information points, first aid areas, and water refill stations when our site map is released.

  • Please cooperate with staff, security, and police. They are there to help make sure that everyone has a good time.

  • Please drink alcohol responsibly, which includes planning for a sober ride home- DO NOT DRINK AND DRIVE. 

  • Stay hydrated by drinking plenty of water and electrolytes.

  • While there will be security onsite, ILLfest is not responsible for lost or stolen items. The best rule of thumb is to only bring the essentials with you.

  • Lockers will be available onsite for a small fee, however we cannot guarantee they will be big enough to secure all of your belongings.

Water Stations & Policies

ILLfest will have ample free water refilling stations onsite, as well as refillable water bottles available for purchase at our merchandise booth. Bars and food vendors will also be selling single-use water bottles, which you can recycle in our marked recycling areas. 


You are allowed and encouraged to bring your own water bottle or refillable hydration packs, but they must be empty. Event security will ask you to pour out any contents upon entry.

Community Policy

A note on headdresses and threatening messages: ILLfest is committed to a safe and inclusive event for its attendees. All guests and working members need to feel safe, comfortable and welcome.


In this spirit, ILLfest requests that American Indian headdresses be left at home. Out of respect for the community, it is inappropriate to wear headdresses outside of traditional ceremonies.


Additionally, while ILLfest supports diversity in signs, totems, and articles of clothing, words or images that threaten to harm others are not welcome at ILLfest.


ILLfest reserves the right to confiscate items deemed to be in violation of these policies at its discretion.


As a team, we look forward to our vibrant and creative ILLfam honoring these requests. Thank you for working alongside our safety teams, workers and ILLfest family to make event choices that support our inclusive mission.

Prohibited Items

  • NO BAD ATTITUDES (Positive vibes only!)
  • NO LASER POINTERS (IMMEDIATE EJECTION)
  • NO WEAPONS, or ITEMS THAT COULD BE USED AS A WEAPON (including pocket knives, pepper spray,etc)
  • NO ILLEGAL/HARMFUL SUBSTANCES (including drugs and drug paraphernalia)
  • NO VICKS VAPOR RUB OR EYE DROPS
  • NO ALCOHOL (alcohol will be sold at the festival for guests that are 21+)
  • NO SELFIE STICKS
  • NO LARGE UMBRELLAS
  • NO CHAIRS OF ANY KIND
  • NO MOTORIZED VEHICLES OF ANY KIND (No One Wheelers, etc.)
  • NO BICYCLES, SCOOTERS OR SKATEBOARDS
  • NO WAGONS, STROLLERS OR CARTS
  • NO FIREWORKS OR ANY OTHER KIND OF EXPLOSIVE
  • NO PETS
  • NO LARGE FLASHLIGHTS LARGER THAN POCKET SIZE
  • NO AMPLIFIED SOUND EQUIPMENT OR INSTRUMENTS
  • NO PROFESSIONAL VIDEO OR AUDIO EQUIPMENT
  • NO DISPOSABLE GLOW STICKS
  • NO COOLERS OR OUTSIDE FOOD AND BEVERAGES
  • NO TOTEMS CONSTRUCTED OF METAL PIECES, SHARPENED ELEMENTS, OR ARE CAPABLE OF BEING POUNDED INTO THE GROUND OR CAUSING HARM TO OTHERS.
  • NO FIREWORKS, FLYING PRAYER LANTERNS OR EXPLOSIVES
  • NO GLASS (HANDHELD MIRRORS ARE ALLOWED, IF YOU CAN’T HOLD IT IN ONE HAND, PLEASE LEAVE IT AT HOME)
  • NO DRONES
  • NO TIKI TORCHES
  • NO GOLF CLUBS
  • NO HAMMERS
  • NO INFLATABLE FURNITURE (WINDPOUCHES, OR SIMILAR ITEMS THAT DO NOT REQUIRE AN AIR PUMP ARE ALLOWED)
  • NO FRAMED OR LARGE BACKPACKS
  • NO PICNIC BASKETS
  • NO FRISBEES
  • NO LARGE MARKERS, PAINT PENS OR SPRAY PAINT
  • NO UNAUTHORIZED MERCHANDISE, SOLICITING, ADVERTISING, HANDBILLS, POSTERS, PRODUCT SAMPLING, GIVEAWAYS, ETC.
  • NO AMERICAN INDIAN HEADRESSES

Totem / Sign Policy

  • Totems or signs must be no taller than 7 ft
  • Totem or sign sticks should be made of something light – use PVC pipe or similar. No wood or metal.
  • Dont put anything that could cut someone or poke someone in the eye on the end of your totem. 
  • No threatening or offensive messages on totems

Security will be on the lookout for unsafe items and may confiscate your totem if it does not meet event safety standards.

Frequently Asked Questions

Still have questions? Well we have answers! Please read through the information here thoroughly and if you still need help, our team is standing by at info@illfest.com.

SHOW DATES & TIMES:

Friday, February 18th and Saturday February 19th

*3:00PM - 11:30PM

*Early entry for GA+ and VIP / ILLVIP ticket holders starts at 2:30PM on both days. 


VENUE:

Circuit of The Americas, Lot F

9201 Circuit of the Americas Blvd

Austin, TX 78617

In accordance with local regulations and our Public Safety Plan submitted to the City of Austin, ILLfest will be asking for any one of the following to gain access to the event:


1). Proof of FULL COVID-19 Vaccination


OR


2). NEGATIVE COVD-19 test result WITHIN 48 HOURS of the start of the event (taken after 3PM on Wednesday, 2/16). Both PCR and Antigen tests will be accepted. 

**AT-HOME TESTS WILL NOT BE ACCEPTED**


Important To Note: 

Patrons using the testing route for clearance may elect to submit negative test results from a third-party, accredited laboratory. 

  • Accepted tests include any diagnostic COVID-19 test carrying a EUA or FDA approval. 
  • Test results must be presented by all unvaccinated persons entering the site as a condition of entry. 

Masks will be required to be worn at all times while waiting in line to pick-up items at Box Office and enter the venue. Failure to comply will result in ticket termination and dismissal from the event.

ILLfest also strongly encourages the use of a facial covering once inside the event.

If you selected an ILLfest Perk for rolling your tickets over in 2020 and/or 2021, you will be emailed separately before February 12, 2022 with a QR code and info on how to pick-up your perk.

  • All wristbands will be picked up on-site at the ticketing box office this year.
  • An additional email will be sent out by February 12, 2022 with your ticket QR codes that will be scanned on-site to deliver any items you purchased online, including wristbands, merchandise, parking, afterparties, and more.

Yes! All purchased tickets are still valid so long as you have not received a refund or requested a chargeback through your bank.

If you did receive a refund or bank chargeback, either will have cancelled your admission and voided your scannable ticket. 

As of January 18th and until February 12th, ticket purchasers should have only their booking confirmation email in their inbox. For Easol tickets, this does not include a scannable QR code. 

To find your booking confirmation email:

  • Valid February 2022 tickets purchased through the ILLfest website encompass two ticket providers: TIXR & Easol. 
  • If you are uncertain about which ticketing provider you have, please manually search “TIXR”, “Easol” or “ILLfest” in your inbox to pull up your confirmation order. 
  • If you purchased your ticket in 2020 it was most likely an order made through TIXR. 
  • Tickets purchased in 2021 encompass either TIXR or Easol. 

If you cannot find your confirmation email & it is not coming up when you manually search “TIXR”, “Easol” or “ILLfest” in your inbox and spam folders, email us at info@illfest.com with the name you used on the order and the email address(es) you may have used with the account. These steps are crucial in helping our team locate your order and answers to you sooner!

If you need to access your Easol ticketing account, you can do so via the following steps:

  1. Log into https://myeasol.com/log-in with your email and password. If you do not remember your password, re-set it to get in
  2. To update Email/Name/Change Password: Your Account (top right corner) > Account
  3. To update Payment/Billing Information: Your Account (top right corner) > Bookings > Change Card

In order to change the Email Address Associated with your Easol Ticketing Account, please reach out to support@easol.com with the following information:

  • The Name associated with the order
  • The Reference ID associated with the order

To Transfer an Easol Ticket to Another Guest: 

  • If you choose to sell your ticket to another seller, group info@illfest.com, the buyer and yourself into a joint email. 

  • Provide a personal statement acknowledging the ticket sale to the buyer and your approval of the ticket transfer. 

  • The buyer will also need to create an Easol account ( https://myeasol.com/sign-up ) before our team initiates a ticket transfer. 

  • IMPORTANT TO NOTE: You can only transfer the full order (all tickets, upgrades and purchases) associated with the account, not singular items.

  • It is the responsibility of yourself and the buyer to independently figure out ticket payment. 

  • If the payment plan is still active before resale, both parties will be able to see the current name on the order, email, card type and
     last 4 numbers of the current holders card. 

  • We recommend individuals pay off their ticket in full before reselling to help make securing payment a much smoother process

Accessing TIXR Ticketing Account & Changing Email Address

TIXR account orders are now closed for ILLfest. If you need to update your email address, please email our team with the following:

  • The name associated with the order

  • The booking confirmation number associated with the order

  • The old email address used & the new email address to be used

To Transfer a TIXR Ticket to Another Guest: 

  • If you choose to sell your ticket to another seller, group info@illfest.com, the buyer and yourself into a joint email. 

  • Provide a personal statement acknowledging the ticket sale to the buyer and your approval of the ticket transfer. 

  • IMPORTANT TO NOTE: Our team will NOT accept email changes unless the original ticket holder is CCd on the email
    acknowledging the changes and ticket transfer. We cannot legally accept this otherwise.

Still unsure? Email us at info@illfest.com . Do NOT send multiple emails to chase a thread, as this bumps your inquiry higher in our inbox and takes longer to respond to. Please allow 3 business days for our team to respond to you.

Still have questions?

Our team is standing by and ready to help! Send us an email at info@illfest.com

We try to respond to all inquiries as quickly as possible, but please allow up to 3 business days before following up on a response.

ILLfestcharacters6